Saturday, October 18, 2008

New M2U image

Maybank2u.com.my has been in service since June 2000. Since then the financial portal has become more popular each day. At the beginning stage the portal does not offer many service to its members, and the public also were cautious using the first Malaysian financial internet portal.

Although in the initial stages the portal was very slow it has proof to the public that it's services are secured, and this has invited more users over time. Nowadays a lot of its customers totally depending on the M2u, because the portal provides time, cost savings and hassle free. It has been in service for 8 years, there are lots of changes in the technology department and well of design concepts.

On 16th October 2008, Maybank launched its new M2U.



From a glance the portal looks more elegance, corporates and secure. However the history when M2U first launched in 2000 is being repeated. The connectivity of the portal was very bad, each transactions or page loads takes minutes and sometimes until it is self timeouts.

Maybank and its vendor should take note of this issue before implementing the new portal on live. There are literally hundreds of thousands people depending to the portal, and the portal is at a crawl.... This surely hurts Maybank's image as the Number One bank in Malaysia.

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